Question 1

How do we request customizations on our photo template?

Accepted Answer

Once you submit our booking form, a team member will send you a Google Form where you can list all the customizations that you'd like. Our designer will then create a few mock-up templates for you to review and provide any feedback!

Question 2

Do you only accept events located in Toronto?

Accepted Answer

We accept events located all across Southern Ontario! For events outside the GTA, please let us know in the booking form and we will confirm our availability.

Question 3

How far in advance can we book an event?

Accepted Answer

You can book an event up to 2-years in advance!

Question 4

How much space is required for the setup?

Accepted Answer

For our Digital Booth, Pro Print Booth, and GLAM Booth, our space requirement is 8ft (W) x 8ft (H) x 6ft (L).

For our 360 Video Booth, our space requirement is 7ft (W) x 7ft (H) x 7ft (L).

For our AI Robo Sketch, our space requirement is 8ft (W) x 6ft (L).

Question 5

What methods of payment do you accept?

Accepted Answer

We accept all major credit cards, e-transfers, EFT/direct deposits, cheques, and cash. If you have a specific payment requirement, feel free to contact us and we'll do our best to accommodate.

Question 6

What customizations do you offer for branded events?

Accepted Answer

We offer a wide range of branding and customization options, including custom photo templates, branded vinyl wrapping, personalized email & text-sharing messages, and custom live galleries. For larger activations, we can also create fully custom-built photo booth experiences with unique dimensions and designs tailored to your brand. If you're interested in a custom built photo-booth, our Sales Team will reach out with a list of questions to make sure we deliver exactly what you are looking for.

Question 7

How many custom templates can I have?

Accepted Answer

One custom template is included with every photo-booth package. If you'd like more than one, additional custom templates can be added for $75 + HST each. A maximum of three custom templates can be used per event.

FAQ